Chick-fil-A Newmarket East Job Board
Chick-fil-A Shift Leader (Part-time)
Description
At Chick-fil-A Newmarket East, the Shift Leader role is more than just a job, it’s an opportunity! Shift Leaders gain life experience that goes far beyond just serving a great product in a friendly and fun environment. Chick-fil-A Newmarket is currently looking for Shift Leaders to join our team. If you are a confident individual with exceptional leadership abilities and a genuine passion for the food service industry, this is an outstanding chance to advance your career. As a Shift Leader, your main responsibilities will involve overseeing and coordinating the delivery of exceptional food and ensuring the seamless operation of our restaurant. We are looking for driven, team-oriented, friendly and honest people to serve our Newmarket community. Team Members must be available a variety of weekdays and on both Friday and Saturday to fulfill our business needs.
Chick-fil-A Newmarket East Vision: To eagerly pursue "REMARK"able hospitality through exceptional care and excellence
Chick-fil-A Newmarket East Core Values: Passion for Service, Teamwork, Innovation, Inclusion, Integrity
Based on your availability, please apply to only the part-time or full-time Shift Leader position. Please do not apply to both.
Responsibilities
As a Shift Leader, you will be responsible for all, but not limited to, the following:
- Managing and overseeing the daily operations of the restaurant during assigned shifts, including preparing shift set-ups and executing breaks
- Demonstrating exceptional customer service by leading and motivating the team to exceed Guest expectations
- Training and developing Team Members in accordance with company guidelines to ensure high-quality service and product knowledge
- Maintaining a clean and organized work environment, adhering to health and safety regulations
- Ensuring the completion of daily opening, closing, cleaning and stocking checklists
- Fulfilling the opening and closing operations of the restaurant
- Championing cash management (tills, ordering/receiving change, finalizing business day, etc.)
- Identifying operational bottlenecks and identifying ways to solve issues
- Performing regular inventory checks and assisting with ordering supplies as needed
- Upholding the restaurant's vision, mission, culture and core values
- Upholding every aspect of our Winning Hearts Every Day strategy
- Upholding all Pathway training standards within the restaurant and providing on-the-spot coaching when required
- Upholding our models - First & Second Mile and Recovery Models
- Possessing strong personal characteristics such as humility, and a willingness to collaborate and learn
- Performing physical activities such as lifting, balancing, walking, and handling materials and boxes
- Holding yourself accountable for fulfilling your role with integrity
- Arriving on time in a full uniform, ready to work
- Retaining, following and ensuring all restaurant policies, procedures and requirements in accordance with the Team Member Handbook and Pathway
- Performing any additional job duties assigned to support business demands and needs
Requirements
- Previous experience in a supervisory role in the restaurant industry preferred
- Must be at least 16 years of age upon hire
- Must be legally permitted to work in Canada
- Must have strong leadership skills with the ability to motivate and inspire a team
- Must have excellent interpersonal and communication skills
- Must have the ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Must have attention to detail and strong problem-solving skills
- Must have knowledge of health and safety regulations and best practices in the food service industry
- Must be able to bend and lift up to 50lbs and perform physical activities such as lifting, balancing, bending, walking, handling materials, boxes, equipment, pots and pans, and navigating shelving both high and low
- Must be able to work outside and stand for prolonged periods of time
- Must be able to meet minimum availability requirements – availability 4 days/week including opening/closing 2x Monday-Thursday, opening/closing 1x Friday-Saturday, and providing flexibility with availability to help meet business needs
- Must be able to work within the hours of 9:00am to 11:30pm
- Must have a reliable means of transportation and be able to arrive on time for work with consistency
- Must agree to submit a valid Food Handlers Certificate within the first 30 days of employment
Work in a Chick-fil-A Restaurant
Here are some of the great benefits of working at Chick-fil-A:
- Flexible Hours: We will work with you to arrange your work schedule to honour other commitments like family, school, and sports.
- Closed Sundays: All Chick-fil-A restaurants are closed on Sundays so you can have a day of rest with family and friends.
- Work Directly with a Chick-fil-A Operator: The Operator is an independent business person, responsible for the operation of the restaurant, who invests time in his or her employees, teaching them important business skills for the future.
- Competitive Pay and Development Opportunities: Along with a competitive paycheque, you will work in a nurturing environment where you will learn valuable business and people skills.
- It's a Great Place to Work: At Chick-fil-A, we consider Team Members to be more than just employees. You will be a highly-valued part of each Chick-fil-A restaurant. Our high retention rate is proof that Team Members really enjoy working at Chick-fil-A.
Additional Benefits at Chick-fil-A Newmarket East
- Employee Meal Discounts
- Personal and Professional Leadership Development
- Opportunity for Growth
- On-the-Job Training
- Scholarship Opportunities up to $25,000 per year
Company Information
Chick-fil-A is in the business of serving our Guests great food and remarkable service. Family-owned and privately held, our company and our local independent franchised Operators are devoted to serving the local communities in which we operate, while offering great-tasting food made with quality ingredients including our signature Chick-fil-A sandwich.
Today, Chick-fil-A restaurants serve great tasting food to millions of Guests every year, in more than 3,000 restaurants in 48 states, Washington, D.C., Puerto Rico and Canada. Chick-fil-A opened its first Canadian restaurant in 2019. Chick-fil-A was officially founded in 1967 by S. Truett Cathy. He made the decision to close on Sundays in 1946 when he opened his first restaurant in Hapeville, Georgia. Having worked seven days a week in restaurants open 24 hours, Truett saw the importance of closing on Sundays so that he and his employees could set aside one day to rest and worship if they choose — a practice we uphold today.
Compensation
Starting part-time wage at $19.25/hour
We are an equal-opportunity employer that prohibits discrimination and harassment of any kind based on any protected characteristic as outlined by the Ontario Human Rights Code.
Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require a disability-related accommodation during the application process under the Accessibility for Ontarians with Disabilities Act (AODA), please contact the job poster.